Drive Digital Transformation

When faced with unique and complex challenges, Vigilant-IoE is always our first call.

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The Vigilant-IoE team has consistently demonstrated deep expertise and technical excellence, ensuring that monitoring services are delivered with precision and reliability. Their partner programs have enabled us to grow our Monitoring and Maintenance business by 600% and reduce our dispatches by 70%. Their staff expertise and responsiveness have set them apart, combining advanced technical knowledge with a customer-first approach that aligns seamlessly with MidPoint’s own standards of excellence.

A key strength of Vigilant-IoE lies in their agnostic capabilities. Rather than being tied to a single platform or vendor, their team brings flexibility and unbiased solutions that maximize the value of monitoring across diverse environments. Their ability to integrate any aspect of our requirements into comprehensive solutions, such as ticketing, NOC support, MSP services, and custom development. This independence ensures that our customers benefit from solutions tailored to their unique needs, not constrained by vendor limitations. Most importantly, Vigilant-IoE has shown an unwavering commitment to our customers. They operate as a true partner—proactive, responsive, and aligned with our mission of delivering best-in-class technology monitoring services. Their dedication helps us enhance the performance and reliability of MidPoint IQ, reinforcing customer confidence and satisfaction.

We view Vigilant-IoE as a trusted partner who elevates our ability to serve our clients at the highest level. When faced with unique and complex challenges, Vigilant-IoE is always our first call.

Michael Foss

MidPoint Technology Group – ITS / WTS Division Manager

Michael Foss

MidPoint Technology Group – ITS / WTS Division Manager

The VigilantIoE team is the best of the best and I would recommend them to anyone. 

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We worked with the VigilantIoE team to develop cutting-edge custom software at the interface of technology and the built environment. They have been excellent partners, quickly translating business needs into technology solutions, delivering high quality work products, and anticipating our needs every step of the way. The VigilantIoE team is the best of the best and I would recommend them to anyone.

Patrick Revord

National Real Estate Developers, Director of Technology

Patrick Revord

National Real Estate Developers, Director of Technology

The VigilantIOE team is smart and expert…

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Redevi is very impressed with the quality of service from VigilantIOE’s team as well as the features of their Virgil product. The Virgil monitoring product is easy to install and configure. I’m especially impressed with its self-discovery mode which more than once has uncovered hidden, legacy gear that has been forgotten and left running on customer networks. This alone has saved us some headaches. But the actual monitoring features go beyond simple alarm-traps so that we can set our own thresholds to act on KPI’s we choose. The VigilantIOE team is smart and expert, and they have gone the extra mile repeatedly for us in helping our customers’ underlying IT related issues so that we could deploy monitoring. They are highly responsive. I couldn’t ask for more.

Dan Witmer

Redevi, Enterprise Wireless Solutions

Dan Witmer

Redevi, Enterprise Wireless Solutions

The level of professionalism and expertise exhibited by the VigilantIoE team is nothing less than exceptional.  

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We chose VigilantIoE to assist with the development of our ever-evolving unified systems platform as well as complimentary applications.   Right from the start we realized that we had made the right decision.  The level of professionalism and expertise exhibited by the VigilantIoE team is nothing less than exceptional.   The confidence that we have in VigilantIoE allows us to concentrate on our core systems development knowing that our unified platform and applications are in the best of hands.

Jeromy Kendall

Edge Power Solutions, CEO

Jeromy Kendall

Edge Power Solutions, CEO

Their commitment to excellence ensures that we can consistently meet the high standards our clients expect.

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I have been consistently impressed by VigilantIoE’s exceptional support and innovative solutions. Their team’s responsiveness, professionalism, and adaptability have made them a trusted partner in meeting our clients’ dynamic needs.   VigilantIoE demonstrates a deep understanding of our business requirements, ensuring that their solutions are practical and tailored to maximize benefit to our client base and business. Their ability to remain agile and adapt to evolving scope changes and challenges sets them apart as a highly reliable, trusted partner.  The team’s professionalism is evident in all interactions, from their prompt communication to their focused approach to addressing challenges. Their commitment to excellence ensures that we can consistently meet the high standards our clients expect.   We value our partnership with VigilantIoE and look forward to continuing our collaboration as they play a pivotal role in supporting our operations and enhancing the overall experience we provide to our clients.

Shaun Mullen

Vision Technologies, Director of Field Services

Shaun Mullen

Vision Technologies, Director of Field Services